Job Information
Tractor Supply Company Specialist, Communication in Brentwood, Tennessee
Specialist, Communication
Overall Job Summary
This position is responsible for developing and maintaining an effective flow of communication to all Tractor Supply Company and Del's stores. This includes but is not limited to researching, developing and implementing programs/communications that obtain and provide the information and directives necessary to operate the business.
Essential Duties and Responsibilities (Min 5%)
Research, create and distribute Business Planner Updates, District Manager Business Planner, Special Edition BPUs, communication around Circulars and any other communication needed for the field.
Collect, review and format all communication going to the stores from the SSC so that it maintains a consistent form.
Produce innovative, user-friendly content for TSC Team Members to improve overall Team Member experience and Store Operations execution. (i.e., Audio messages, videos, and audio presentations).
Collect feedback from the field and share with all levels of the organization around marketing events, circulars, product launches, etc.
Conduit for all SSC Teams to research, create, and communicate to ad-hoc groups of stores through the use of The Hub.
Research, communicate, log and follow up on all Stop Sale and Recall information to the Stores to ensure timely removal for the stores and protection for our customers.
Attend meetings and collaborate with other SSC Team members to assist with communication needs and to provide insight as a representative of the stores.
Consult with Team Members at all levels of the organization on communication deadlines and follow up on requests for information.
Creates and executes multi-media communication strategies around key company objectives, programs and rollouts
Act as gatekeeper and content owner for all content on the intranet (The Barn) so stores have access to current information.
Create and coordinate all surveys to the stores
Work with the Workload Specialist to ensure Store workload is planned and allocated appropriately for needs of the business.
Act as on call for Store Communications 24/7 for up to 10 days per month.
Required Qualifications
Experience: 3+ years of communications, management or store operations experience required
Education: Bachelors degree in Communications, Journalism, Digital Media or related field. Any suitable combination of education and experience will be considered.
Preferred knowledge, skills or abilities
Ability and proficiency in Microsoft Office required with intermediate to advance Adobe PDF and Excel skills required.
Strong communication, problem solving, and interpersonal skills
Experience with modern digital communication methods and curiosity to explore and evolve them to serve Tractor Supply needs.
Display a detail-oriented approach to work
Capable of working in a cross-functional environment
Strong written and oral communication skills
Ability to work independently, manage multiple responsibilities and possess the ability to work under stress to meet competing deadlines
Working Conditions
- Normal office working conditions
Physical Requirements
Sitting
Standing (not walking)
Walking
Lifting up to 10 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
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EMPOWERMENT
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
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OPPORTUNITY
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
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Nearest Major Market: Nashville