Tractor Supply Company Sr Analyst, IT Mktng Sys in Brentwood, Tennessee
Tractor Supply Company (TSCO), the largest retail chain of rural lifestyle products in the United States, is dedicated to enhancing our strong company culture built on our team members’ commitment to our Mission and Values. With over 1,800 stores in 49 states and an innovative e-commerce platform, Tractor Supply ranks in the Fortune 400 with revenues of nearly $8 billion and growing!
Come grow your career with us as we serve those who live “ Life out Here ”!
This position is responsible for performing customer relationship management (CRM)/loyalty administration tasks and configuration changes according to defined technical specifications. It also includes gathering and documenting CRM/loyalty requirements as well as assisting in third-party vendor management.
Develop and/or maintain required reports, interfaces, conversions, enhancements, forms and workflows, as well as working with other technical resources as required.
Provide support for the Marketing Systems applications landscape and participate in cross-functional activities across supporting Information Technology (IT) departments and work with stakeholders.
Provide support to ensure that the Marketing Systems application architecture evolves to meet changing business requirements and fits within the overall Tractor Supply application landscape.
Review evolving CRM, product information management (PIM), and loyalty technologies, assess potential impact, and propose innovative solutions and/or enhancements to existing business processes.
Identify and prioritize the implementation of application functionality and/or business process improvements.
Maintain current knowledge of existing and emerging capabilities of CRM, PIM and loyalty through contact with peers and associates, as well appropriate training from vendors or other sources.
Experience: 5 – 8 years of work experience in a relational database environment. 1-2 years of project and management experience with demonstrated measurable results. Exposure to Marketing, Enterprise Resource Planning Systems, Data Warehousing, and interfacing of business applications in a retail environment is preferred.
Education : Bachelor’s degree in Computer Science or related field is preferred.
Any suitable combination of education and experience will be considered.
Professional Certifications :
High Demand IT Specialized skills:
Platform knowledge (Linux,Unix,Sun,WindowsNT,XP,Open Step):
Other knowledge, skills or abilities :
Ability to build professional relationship and gain buy-in on new solutions from others.
Strong knowledge of CRM products and associated developments/trends with a demonstrated ability to determine how they can be used to enhance productivity.
Strong communication and organizational skills.
Ability to become a business partner with internal stakeholders.
Ability to present solution options, identify bottlenecks, and eliminate risk.
Ability to work with users to resolve issues and convert business requirements into technical solutions.
Strong customer service skills and focus.
General experience with writing technical specifications, technical design, and architecture.
Tractor Supply HR Support Center: (p) 844-872-4357 (e-mail) HRPaperwork@TractorSupply.com
Requisition ID 2020-14770